Return Policy

 Josephine Lyn Return and Refund Policy

Effective Date: 8/5/2024

Introduction: Welcome to Josephine Lyn’s store. We value your satisfaction and want to make your shopping experience as smooth as possible. This Return and Refund Policy outlines the terms and conditions for returning products purchased from our store. By making a purchase, you agree to adhere to this policy.

Eligibility for Returns:

• Products are eligible for return within 15 days from the date of purchase.
• Products must be in their original condition with all tags and packaging intact.

Return Methods: To initiate a return, you can:

• Visit our website and fill out the online return form

 Return Form (josephinesmith.online).

• Contact our customer support team at josephinesmith.online@gmail.com.

Refund Options:

• Refunds will be issued in the same form as the original payment.

Return Shipping:

• Customers are responsible for return shipping costs.
• We recommend using USPS for returns to ensure a smooth process.

Processing Time:

• Please allow 7- 10 business days for us to process your return and issue a refund once we receive the returned product.

Contact Information: If you have any questions or need assistance with your return, please contact our customer support team:

• Email: josephinesmith.online@gmail.com
• Phone: 417-840-8590
• Hours of Operation: Mon-Fri 8am-5pm

Policy Changes: We reserve the right to make changes to this Return and Refund Policy. Any changes will be posted on our website with the updated effective date.

Thank you for choosing Josephine Lyn. We appreciate your business and strive to provide excellent customer service.

josephinesmith.online

josephinesmith.online@gmail.com

 417-840-8590